Contact

Contact Us — ODYSSEY CAMP & CO

We’d love to hear from you. Whether you’ve got a question about an order, sizing, shipping, or just want to share a bit of cricket banter, send us a message and we’ll get back to you as soon as possible.

Email us

daryn.potgieter@odyseycampco.com

Customer support hours

Monday–Friday (excluding public holidays)
Typical response time: 1–3 business days

Order help (please include)

To help us sort things quickly, include:

  • Order number

  • Your full name

  • The email used at checkout

  • A short description of what you need help with

  • If it’s a print/shipping issue: clear photos + a photo of the shipping label

Common reasons to contact us

  • Order status / tracking help

  • Shipping address changes (contact us ASAP after ordering)

  • Damaged, defective, or incorrect item received

  • Sizing questions

  • Wholesale / collaborations

Returns & refunds

Because our items are print-on-demand and made to order, return/refund rules and time limits are explained in our Return Policy:

Wholesale / collaborations

Interested in working with ODYSSEY CAMP & CO?
Email us with the subject line: Collab / Wholesale and include a few details about your idea.