Contact Odyssey Camp & Co
Contact Odyssey Camp & Co | Customer Support for Orders, Personalized Gifts & Returns
Need help with an order, personalized item, or product question? We’re here to help.
Contact Odyssey Camp & Co for support with shipping, returns, custom orders, personalized gifts, and general enquiries. We aim to provide friendly, clear support so you can shop with confidence.
Write to us
Flat 9, Peake Court, 2 Cavalier Close, Wallington, SM6 8DL
Email us
Customer support hours
Monday–Friday (excluding public holidays)
Typical response time: 24 Hours
Order help (please include)
To help us sort things quickly, include:
Order number
Your full name
The email used at checkout
A short description of what you need help with
If it’s a print/shipping issue: clear photos + a photo of the shipping label
Common reasons to contact us
Order status / tracking help
Shipping address changes (contact us ASAP after ordering)
Damaged, defective, or incorrect item received
Sizing questions
Wholesale / collaborations
Returns & refunds
Because our items are print-on-demand and made to order, return/refund rules and time limits are explained in our Return Policy:
