ODYSSEY CAMP & CO.

Contact Us

We'd love to hear from you. Here's how to get in touch.

Get in Touch

Whether you have a question about an order, a product, sizing, or anything else — we're here to help. We aim to respond to all enquiries within one business day.

 

Business name	ODYSSEY CAMP & CO.
Email	customerservice@odysseycampco.store
Phone	(+44) 07875 587198
Write to us	Flat 9, Peake Court, 2 Cavalier Close, Wallington, SM6 8DL
Website	odysseycampco.store

Response Times

We aim to respond to all email enquiries within 1 business day (Monday to Friday, excluding UK public holidays). If you contact us over a weekend or bank holiday, we will respond on the next working day.

For urgent order queries, please include your order number in the subject line of your email so we can respond as quickly as possible.

Order Queries

If you have a question about an existing order, please have the following ready when you contact us:

•        Your order number (found in your confirmation email)

•        The email address used when placing the order

•        A description of your query or issue

•        Photos if your query relates to a damaged or defective item

Other Useful Links

Before getting in touch, you may find your answer in one of our policy pages:

•        Shipping Policy: odysseycampco.store/policies/shipping-policy

•        Returns & Refund Policy: odysseycampco.store/policies/refund-policy

•        FAQ: odysseycampco.store/pages/faq

•        Terms of Service: odysseycampco.store/policies/terms-of-service